General

General

• What is Emma?
• Will Emma help with diarrhea?
• Will Emma help with bloating and constipation?
• I have leaky gut and intolerance to gluten and yeast.
• Is this safe for nursing moms?
• Can men use Emma?

See all 16 articles

Orders

• I did not receive an order confirmation after placing my order.
• Can I modify the products in my order after it has been placed?
• How can I change or correct the delivery address for my order?
• How do I cancel my order?
• How can I track the status of my order?
• When will I receive my order?

Delivery

• The tracking update says delivered, but I did not receive it.
• My package arrived damaged on delivery, do I have to accept it?
• What can I do if my package is returned to sender?
• My package has not arrived, what now?
• How much is the shipping?
• What are the shipping times?

Payments

• What if the order fails or did not go through?
• Where do I find my invoice?
• What payment methods do you offer?

Returns and Refund

• My order is not in the list of orders I can return. What should I do?
• Can I return two orders in one package?
• Can I exchange an item?
• When will I get my money back?
• For how long do I have the right to return my order?
• I have received the wrong product. What can I do?

See all 7 articles